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OUR CUSTOMERS WOULD RECOMMEND US TO THEIR FRIENDS!

HBF Star Rating success! *****

Thomas Homes partake in the HBF Star Rating customer satisfaction survey.

As we are a smaller builder, we do not build enough new homes to quality for a star rating under the strict statistical guidelines set out under the scheme. However, in the last survey year (2023/24), we built 19 homes, the purchasers of which returned 12 valid questionnaires under the scheme rules. Using the results from these questionnaires, we achieved the equivalent of a 5 Star rating for the key question “would you recommend your builder to a friend?”